Terms & Conditions

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Terms & Conditions

Effective Date: August 30, 2025

Welcome to Grow Business 365 (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website growbiz365.com and our services. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of Website

You must be at least 18 years old to use our site or request services.
You agree not to misuse the website, interfere with its operation, or attempt unauthorized access.
Content on this site (text, images, logos, designs) is owned by Grow Business 365 and protected by copyright laws.

2. Services

Grow Business 365provides business consultancy, IT solutions, marketing, and related professional services.
Service details, timelines, and pricing will be agreed upon separately through contracts, proposals, or invoices.
We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. Payments

Payments for services are due as per the agreed proposal or invoice.
Late payments may result in suspension of services.
All fees are non-refundable unless otherwise agreed in writing.

4. Client Responsibilities

You agree to provide accurate information and necessary access for us to deliver services.
You are responsible for complying with applicable laws when using our services (e.g., marketing regulations, data privacy).

5. Limitation of Liability

While we strive to provide high-quality services, Grow Business 365 is not liable for indirect, incidental, or consequential damages arising from use of our website or services.
Our total liability is limited to the amount paid for the specific service giving rise to the claim.

6. Third-Party Tools & Links

Our site may contain links to third-party websites or use third-party software. We are not responsible for their content, services, or practices.

7. Privacy

Your use of our site is also governed by our Privacy Policy. Please review it to understand how we handle your data.

8. Termination

We may suspend or terminate access to our website or services if you violate these Terms.
Clients may terminate service agreements by written notice as per the contract terms.

9. Governing Law

These Terms are governed by the laws of Pakistan and, where applicable, the United States.
Any disputes will be resolved under the jurisdiction of relevant courts in Peshawar, Pakistan, or Maryland, USA.

10. Changes to Terms

We may update these Terms occasionally. The “Effective Date” will be revised accordingly.
Continued use of our site or services means you accept the updated Terms.

11. Contact Us

For questions about these Terms & Conditions, contact us:

Address (USA): 1 Olympic Pl, Towson, MD 21204

Email: info@growbiz365.com

Phone: +92 333 3815185 (Pakistan), (443) 317-8322 (USA)

Address (Pakistan): Plot# 62C, Small Industrial Estate, Kohat Road, Peshawar, Pakistan

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.